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Frequently Asked Questions

Do we accept Medicare Care Plans (CDM/EPC)?

Yes.

Please send it to us, ideally, before your first appointment. Your physio will write to your GP after the first visit to detail how we will work together with you to address your issue. At the end of treatment program, your physio will write again to the GP with a discharge summary.

Chronic Disease Management plans allow you a Medicare rebate for up to 5 visits over a 12 month period. You can choose which health professional you use those visits at. The 5 visit total is across all allied health disciplines though, unfortunately. So if, for example, you need to see a dietician and a physio for your condition, those 5 visits will be shared between the 2 practitioners.

If you use a care plan to subsidise your physio treatment, you cannot also use your private health fund for the same visit. Rehabilitation for complex conditions usually take greater than 5 visits to manage, and so if you have private health cover, you can use this to subsidise the treatments once you have used up your care plan.

Do we bulk bill Care Plans (EPC/CDM)?

No.

We provide at least a 30 minute appointment and up to 60 minutes for pelvic floor condition assessments. There is also associated paperwork which is a compulsory government requirement.

Medicare rebates do not adequately recompense for this time spent.

Do we do Dry Needling?

Yes.

Several of our physiotherapists have completed further training to ensure they have the qualification to safely deliver this treatment modality, should they think it suitable for you. We also have an electrical stimulator which can supplement dry needling.

Please ask our admin team which therapists have this qualification when booking if Dry Needling has worked for you in the past. There are multiple ways to address muscular issues but if you & your physio decide dry needling is the preferred treatment and your physio doesn't do it, they will refer you to one of our therapists that do.

Other than medication what can I do for my bone health?

Exercise is the only form of treatment that will help with maintaining or improving bone mass whilst also helping to improve balance and spatial awareness to reduce the likelihood of falls.

What are the risk factors for low bone mass?

Genetic predisposition is the most influential factor when it comes to bone health. However, there are modifiable risk factors including physical activity and diet.

Osteoporosis is largely a preventable disease. Risk factors associated with the development of osteoporosis include increasing age, being female, family history of the condition, low vitamin D levels, low intake of calcium, low body weight, smoking, excess alcohol consumption, physical inactivity, long-term corticosteroid use and reduced oestrogen level (Ebeling et al. 2013).

Primary prevention of osteoporosis involves taking calcium and vitamin D supplements, behaviour modification such as regular weight-bearing and resistance exercise, keeping alcohol intake low and not smoking, and fall reduction strategies, such as addressing vision impairment or making home modifications (RACGP 2018).

The goal of the prevention and treatment of osteoporosis is to maintain bone density and reduce a person’s overall fracture risk (RACGP 2018).

The earlier you get onto improving your bone health the better.

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