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Frequently Asked Questions

Do we accept Medicare Care Plans (CDM/EPC)?

Yes.

Please send it to us, ideally, before your first appointment. Your physio will write to your GP after the first visit to detail how we will work together with you to address your issue. At the end of treatment program, your physio will write again to the GP with a discharge summary.

Chronic Disease Management plans allow you a Medicare rebate for up to 5 visits over a 12 month period. You can choose which health professional you use those visits at. The 5 visit total is across all allied health disciplines though, unfortunately. So if, for example, you need to see a dietician and a physio for your condition, those 5 visits will be shared between the 2 practitioners.

If you use a care plan to subsidise your physio treatment, you cannot also use your private health fund for the same visit. Rehabilitation for complex conditions usually take greater than 5 visits to manage, and so if you have private health cover, you can use this to subsidise the treatments once you have used up your care plan.

Do we bulk bill Care Plans (EPC/CDM)?

No.

We provide at least a 30 minute appointment and up to 60 minutes for pelvic floor condition assessments. There is also associated paperwork which is a compulsory government requirement.

Medicare rebates do not adequately recompense for this time spent.

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